SERVICE & SUPPORT

High availability for the plant’s entire lifespan

We are on hand to offer you help and advice, even after successful acceptance without defects of the entire plant, in order to allow maximum efficiency and fail-safe work throughout your plan’s service life. The service package already includes training for your operating staff in the areas of mechanics, electronics/controls and vehicle controls, performing maintenance and inspections as required by law, and professional spare parts management. Our documentation includes a spare parts list that we prepare for you, a compiled list of individual restocking times, and ABC classification. With plant audits, FMEA, and risk assessments as part of comprehensive quality management, we make it possible for you to detect potential sources of problems early on and avoid them, which increases the reliability of your plant. Furthermore, you will have a point of contact available, specific to your country and you as a customer, who is familiar with your plant.

Please contact our service department if you need assistance!

sorgenfrei@rofa-lehmer.de | Phone: +49 9434 2022 0

In > Downloads you will find:

  • current Quality Management certificates
  • warranty agreement
  • form for complaint submissions